Zomato introduces tamper-proof packaging in 10 cities

Zomato said, The packaging will be 100% tamper proof — once the food is sealed, it can only be opened by cutting off the top-end strip.

zomato tamper proof packing
Source: Zomato

In the first phase, this packaging will be introduced in Delhi NCR, Mumbai, Bengaluru, Hyderabad, Kolkata, Pune, Jaipur, Chandigarh, Nagpur and Vadodara.

" 'Zomato Safely Sealed' is our latest attempt at adding an extra layer of safety, ensuring our users receive food as good as it was when it was prepared in the kitchen," Zomato Food Delivery CEO Mohit Gupta said.

Zomato has asked its customers to refuse delivery in case the safety seal, visible on the packaging, is open. The company is also encouraging customers to report directly in case they find packages that seem tampered.

Zomato says it ran a pilot program in Gurugram with around 40 restaurant partners. After receiving a positive response from both customers and restaurant partners.

The company decided to expand its program. The company claims over 5,000 restaurants will now start using its new tamper-proof packages.

In addition, Zomato will also display a badge on its app to indicate if a particular restaurant uses the company's new tamper-proof packaging.

Zomato's app will show a '100% Safely Sealed' badge for supported food joints.

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